The website has some kind of problem with the stylesheets.If that didn't work, you can investigate the two main causes of missing website styles: Hopefully by simply refreshing the page in your web browser, it will properly load the page. There are a couple of main reasons something like this happens, but the first thing you can try is simply to reload the page and see if it works the second time. all the text is black and white, links are blue or purple) then there's a very good chance that for some reason the Cascading Style Sheets haven't loaded properly. If you load a website and you can see what's on the page (text and maybe some images) but it doesn't have any styling (eg. JavaScript: What the page can do - update dynamically and be interactive.Cascading Style Sheets (CSS): How the page looks - what fonts to use, what colors to use, how big to make things etc.Hypertext Markup Language (HTML): What's on the page - the text, the sections (heading, sidebar, content, footer etc.If you load a website and it looks like this, then what's happening is that the file that says what colours, fonts, sizes, etc to use hasn't loaded from the server properly. Is the page loading but showing only black and white text in Times New Roman font, along with the images (and maybe some icons too)?įor example, screenshots of websites without stylesheets loaded: The website is just black & white text (and maybe some images) If you don't even see a Develop menu item in Safari at the very top of your screen then the Developer options haven't been enabled and you probably haven't disabled images. If images aren't loading in Safari, confirm that the Disable Images item in the Develop menu isn't ticked. If it says "Blocked" then this is why images aren't loading. Make sure the "Images" permission says "Allowed".Click "Site Settings" at the bottom of the menu that just appeared.Click the Padlock next to the address bar: When you hover your mouse over it, the tooltip will say: "View site information".With the website open in a tab, follow these instructions: If you're using Chrome and images aren't loading, you might have accidentally changed the image permissions for the site. If all the images for a website aren't loading and displaying, you should check the Load Image permissions for the site. You might want to contact them via their "Contact Us" page or "Help Desk" page and see if they can give you more information about it. If not, and if it's only one website that the images aren't loading on, then it could just be their site. You can try refreshing the page to see if they load on a subsequent attempt. If none of the images on a website are loading, it's possible that the website itself is having some kind of problem and isn't sending the image files to you properly. Images aren't loading Problem with the website itself? When you press both buttons at the same time, it should reset the zoom level to the default. On macOS: Press the ⌘ Command and 0 keys at the same time.On Windows and Linux: Press the Ctrl and 0 keys at the same time.Resetting the zoom in your web browserįortunately, the shortcut keys for resetting the browser zoom are the same for all the major browsers: Is every thing on a website really big or really small? If it is, it's very possible that you've accidentally changed the amount of zoom on your web browser and this is what's changed the display size of the site for you. The website is just black & white text (and maybe some images). Hopefully our " general website troubleshooting guide" helped you find and fix the problem you're having with a website, but if not, here's a list of ways websites can look weird and how to fix them. Read our list of general website troubleshooting steps you can take when you're having trouble on the internet - it will show you some settings you should have enabled and a few preliminary steps you can take which might solve your problem straight away. Firstly, try some general website troubleshooting steps
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